Digital transformation for one of the largest telecom providers in Asia

Dialog Axiata is a subsidiary of the Axiata Group Berhad, Asia’s second largest Telco, achieving industry’s highest point across all deployed systems, while increasing go-to market through 35% increase of reusable software assets. Dialog is Sri Lanka's largest mobile service provider as well as a leader in fixed line CDMA, satellite television and broadband Internet.

The Challenge

Dialog associates with vendors who have adequate breadth in their service offerings and depth in their technology competences, to continuously adapt and accommodate to their growing demands. Per se they required focused solutions offerings in the following areas:

How Auxenta Helped

Auxenta offered and deployed the below mentioned solutions:

  • Migrated Oracle form-based order & offer management system to a micro services-based solution
  • Involved in change management governance to adopt the new system and retire old system
  • Migration of legacy billing system to new billing platform
  • Introduced Chatbot concept to organizations and went live to 20 million customer bases
  • Replaced 1000+ Oracle forms-based system into a single micro services-based solution providing a central, seamless user handling experience

LET'S GET IN TOUCH

CONTACT US


PHONE
+1 919-943-6974 (USA)
+94112 337 516 (SL)
ADDRESS
130E, San Fernando Street,
#514 San Jose, CA 95112, USA

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